:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--ink:#182230;--muted:#758193;--soft:#eef2f7;--line:#e8edf3;--blue:#2463eb;--blue-strong:#1769f5;--canvas:#f4f6fa;--green:#19a875}*{box-sizing:border-box}html,body{width:100%;height:100%;margin:0}body{background:var(--canvas);color:var(--ink);-webkit-font-smoothing:antialiased;font-family:Inter,Noto Sans Thai,Leelawadee UI,Tahoma,sans-serif;font-size:13px}button,input,textarea{font:inherit}button{color:inherit}button:focus-visible,input:focus-visible,textarea:focus-visible{outline-offset:2px;outline:3px solid #9bbcff}.inbox-app{background:#fff;grid-template-columns:70px 350px minmax(340px,1fr) 290px;height:100dvh;min-height:560px;display:grid;overflow:hidden}.icon-rail{border-right:1px solid var(--line);background:#fbfcfe;flex-direction:column;align-items:center;gap:23px;padding:17px 0 15px;display:flex}.brand-mark{color:#fff;letter-spacing:-1px;background:linear-gradient(145deg,#172842,#263e60);border-radius:14px;place-items:center;width:42px;height:42px;font-size:15px;font-weight:800;display:grid;position:relative;box-shadow:0 6px 14px #1b34502c}.brand-mark>i{background:#ff3b46;border-radius:50%;width:5px;height:5px;position:absolute;bottom:8px;right:8px}.rail-main,.rail-bottom{justify-items:center;gap:12px;display:grid}.rail-main{width:100%;padding-top:4px}.rail-bottom{margin-top:auto}.rail-button{color:#8a96a6;cursor:pointer;background:0 0;border:0;border-radius:13px;place-items:center;width:42px;height:42px;transition:all .16s;display:grid;position:relative}.rail-button:hover{color:#39485e;background:#edf2f9}.rail-button.rail-active{color:#2463eb;background:#eaf1ff}.rail-button>b{color:#fff;background:#ff4e56;border:2px solid #fff;border-radius:99px;place-items:center;min-width:17px;height:17px;font-size:9px;display:grid;position:absolute;top:-3px;right:-3px}.agent-avatar{color:#fff;background:linear-gradient(145deg,#a3c4ff,#536fe4);border:2px solid #fff;border-radius:50%;place-items:center;width:34px;height:34px;font-size:10px;font-weight:800;display:grid;box-shadow:0 0 0 1px #d4def0}.conversation-list{border-right:1px solid var(--line);background:#fff;flex-direction:column;min-width:0;display:flex}.list-header{padding:21px 17px 13px}.list-title-row{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.eyebrow{color:#8290a2;letter-spacing:1.15px;margin-bottom:2px;font-size:9px;font-weight:800;display:block}.list-title-row h1{letter-spacing:-.55px;margin:0;font-size:21px;font-weight:750}.circle-button{color:#566477;cursor:pointer;background:#fff;border:1px solid #e8edf4;border-radius:50%;flex:0 0 36px;place-items:center;width:36px;height:36px;transition:background 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0;display:flex;overflow-x:auto}.filter-row::-webkit-scrollbar{display:none}.filter-chip{color:#687587;white-space:nowrap;cursor:pointer;background:#f4f6f9;border:1px solid #0000;border-radius:8px;align-items:center;gap:5px;min-height:29px;padding:0 9px;font-size:10px;font-weight:650;display:inline-flex}.filter-chip:hover{background:#ebeff5}.filter-chip-active{color:#255fd2;background:#edf3ff;border-color:#dce7fc}.filter-chip>span{color:#fff;background:#2463eb;border-radius:99px;place-items:center;min-width:16px;height:16px;font-size:9px;display:grid}.demo-banner{background:#fffaf0;border:1px solid #f2dfb1;border-radius:9px;align-items:center;gap:9px;margin:0 13px 8px;padding:8px 9px;display:flex}.demo-dot{background:#e3a52f;border-radius:50%;flex:0 0 8px;width:8px;height:8px;box-shadow:0 0 0 3px #f7eccf}.demo-banner>div{gap:1px;min-width:0;display:grid}.demo-banner strong{color:#725a28;font-size:10px}.demo-banner small{color:#8c7950;font-size:9px}.demo-banner>button{color:#957f4f;cursor:pointer;background:0 0;border:0;border-radius:6px;flex:0 0 25px;place-items:center;width:25px;height:25px;margin-left:auto;display:grid}.demo-banner>button:hover{background:#f4ead2}.conversation-scroll{flex:1;padding:0 7px 10px;overflow:auto}.section-caption{color:#98a2b0;letter-spacing:.7px;text-transform:uppercase;justify-content:space-between;align-items:center;padding:7px 10px 5px;font-size:9px;font-weight:750;display:flex}.section-caption button{color:#8b97a7;cursor:pointer;background:0 0;border:0;border-radius:7px;place-items:center;width:26px;height:26px;display:grid}.section-caption button:hover{background:#f0f3f7}.conversation-row{text-align:left;cursor:pointer;background:0 0;border:0;border-radius:12px;align-items:flex-start;gap:10px;width:100%;padding:11px 9px;transition:background 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#fff;border-radius:50%;width:11px;height:11px;position:absolute;bottom:0;right:0}.chat-avatar-small{flex-basis:27px;width:27px;height:27px;font-size:10px}.chat-avatar-small>i{display:none}.conversation-copy{flex:1;gap:4px;min-width:0;display:grid}.conversation-topline,.conversation-bottomline{justify-content:space-between;align-items:center;gap:7px;display:flex}.conversation-topline strong{color:#293547;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:700;overflow:hidden}.conversation-topline time{color:#99a3b1;white-space:nowrap;font-size:9px}.conversation-preview{align-items:center;gap:5px;min-width:0;display:flex}.preview-text{color:#7d8999;text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.channel-pill{border-radius:4px;flex:none;padding:2px 4px;font-size:8px;font-weight:700}.channel-website{color:#3c6cc0;background:#edf3ff}.channel-facebook{color:#4267b2;background:#eef3ff}.channel-line{color:#298451;background:#eaf8ef}.status-label{font-size:9px}.status-open{color:#278d67}.status-waiting{color:#c68a25}.status-closed{color:#9aa4b2}.unread-badge{color:#fff;background:#2867e7;border-radius:99px;place-items:center;min-width:18px;height:18px;font-size:9px;display:grid}.list-footer{color:#738092;border-top:1px solid #edf0f4;align-items:center;gap:7px;padding:12px 13px;font-size:9px;display:flex}.online-indicator{background:#1caf7c;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 3px #e6f7f0}.list-footer>button{color:#8994a3;cursor:pointer;background:0 0;border:0;margin-left:auto;font-size:9px}.list-footer>button:hover{color:#2867e7}.empty-list{color:#8e99a8;text-align:center;justify-items:center;gap:6px;padding:50px 16px;display:grid}.empty-list strong{color:#4d5a6e;font-size:12px}.empty-list small{font-size:10px}.empty-icon{color:#8b98aa;background:#f1f4f9;border-radius:14px;place-items:center;width:43px;height:43px;margin-bottom:4px;display:grid}.chat-panel{background:#fff;flex-direction:column;min-width:0;display:flex;position:relative}.chat-header{border-bottom:1px solid #ebeff4;flex:0 0 73px;align-items:center;gap:11px;height:73px;padding:0 21px;display:flex}.chat-header-copy{flex:1;gap:4px;min-width:0;display:grid}.chat-header-copy>strong{color:#202c3b;text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:750;overflow:hidden}.chat-header-copy>span{color:#8995a5;align-items:center;gap:6px;min-width:0;font-size:10px;display:flex;overflow:hidden}.chat-header-page>span{text-overflow:ellipsis;white-space:nowrap;min-width:0;display:block;overflow:hidden}.online-pulse{background:#21ae7a;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 3px #e9f8f1}.header-actions{gap:8px;margin-left:auto;display:flex}.header-actions .circle-button{flex-basis:34px;width:34px;height:34px}.message-toolbar{color:#8a95a3;border-bottom:1px solid #f0f2f5;align-items:center;gap:7px;min-height:37px;padding:0 21px;font-size:9px;display:flex}.message-toolbar strong{color:#59677a}.channel-icon{color:#3268d1;background:#eef3ff;border-radius:7px;place-items:center;width:21px;height:21px;display:grid}.toolbar-status{color:#23835e;background:#f1fbf6;border:1px solid #d9efe6;border-radius:99px;margin-left:auto;padding:3px 8px;font-size:9px;font-weight:700}.toolbar-status-closed{color:#8893a1;background:#f5f6f8;border-color:#e5e8ed}.message-area{background:radial-gradient(at 50% 0,#fbfcfe 0,#fff 65%);flex-direction:column;flex:1;gap:14px;padding:22px 24px;display:flex;overflow:auto}.day-divider{color:#a4adba;align-items:center;gap:12px;margin-bottom:2px;font-size:9px;display:flex}.day-divider:before,.day-divider:after{content:"";background:#edf0f4;flex:1;height:1px}.welcome-note{color:#768294;text-align:center;background:#fff;border:1px solid #e9edf3;border-radius:10px;align-self:center;align-items:center;gap:9px;width:max-content;max-width:100%;padding:9px 12px;font-size:9px;line-height:1.7;display:flex}.welcome-note strong{color:#4a5c75}.welcome-sparkle{color:#4f78d9;font-size:14px}.message-line{align-items:flex-end;gap:7px;max-width:82%;display:flex}.message-line-customer{align-self:flex-start}.message-line-agent{justify-content:flex-end;align-self:flex-end}.message-wrap{gap:4px;max-width:100%;display:grid}.message-bubble{overflow-wrap:anywhere;white-space:pre-wrap;border-radius:17px;max-width:min(490px,100%);padding:10px 13px;font-size:12px;line-height:1.65;display:block}.message-bubble-customer{color:#354254;background:#f3f5f8;border:1px solid #e8edf3;border-bottom-left-radius:5px}.message-bubble-agent{color:#fff;background:#2369ec;border-bottom-right-radius:5px;box-shadow:0 3px 8px #2369ec20}.message-meta{color:#a1aab7;align-items:center;gap:5px;padding:0 3px;font-size:8px;display:flex}.message-line-agent .message-meta{justify-content:flex-end}.tiny-agent{color:#3e68bd;background:#e8efff;border-radius:50%;flex:0 0 22px;place-items:center;width:22px;height:22px;font-size:8px;font-weight:800;display:grid}.composer{background:#fff;border-top:1px solid #edf0f4;padding:11px 17px 13px}.composer-tools{align-items:center;gap:4px;margin-bottom:7px;display:flex}.composer-tools>button{color:#8290a2;cursor:pointer;background:0 0;border:0;border-radius:8px;place-items:center;width:30px;height:30px;display:grid}.composer-tools>button:hover{color:#3268d1;background:#f1f4f8}.composer-hint{color:#a3adba;margin-left:auto;font-size:8px}.composer-input-row{background:#fafbfd;border:1px solid #e5eaf1;border-radius:12px;align-items:flex-end;gap:8px;padding:7px 7px 7px 11px;transition:border-color .15s,box-shadow .15s;display:flex}.composer-input-row:focus-within{background:#fff;border-color:#aec7fa;box-shadow:0 0 0 3px #2867e710}.composer-input-row textarea{resize:vertical;color:#293649;background:0 0;border:0;outline:none;width:100%;min-height:25px;max-height:112px;padding:4px 0;font-size:11px;line-height:1.55}.composer-input-row textarea::placeholder{color:#9da7b4}.send-button{color:#8a98ab;cursor:not-allowed;background:#e2e9f5;border:0;border-radius:10px;flex:0 0 34px;place-items:center;width:34px;height:34px;transition:all .15s;display:grid}.send-button:not(:disabled){color:#fff;cursor:pointer;background:#2468eb;box-shadow:0 4px 9px #2468eb2b}.send-button:not(:disabled):hover{background:#1657d4}.composer-foot{color:#a0aab7;justify-content:space-between;align-items:center;gap:8px;padding-top:8px;font-size:8px;display:flex}.resolve-button,.reopen-button{color:#536278;cursor:pointer;background:0 0;border:0;align-items:center;gap:5px;font-size:9px;font-weight:650;display:inline-flex}.resolve-button:hover{color:#168461}.reopen-button{color:#2468eb}.message-line-call-history{justify-content:center;align-self:center;width:100%;max-width:100%}.call-history-entry{color:#66748a;text-align:center;background:#f7f8fb;border:1px solid #e7ebf2;border-radius:999px;justify-content:center;align-items:center;gap:8px;max-width:100%;padding:7px 12px;font-size:10px;line-height:1.45;display:flex}.call-history-entry>span{color:#5979d9;font-size:13px}.call-history-entry time{color:#929cad;white-space:nowrap;font-size:9px}.chat-empty{text-align:center;flex:1;align-content:center;justify-items:center;padding:22px;display:grid}.empty-chat-icon{color:#7a91bc;background:#f6f8fc;border:1px solid #e5ebf5;border-radius:22px;place-items:center;width:67px;height:67px;display:grid}.chat-empty h2{color:#304056;margin:17px 0 5px;font-size:16px}.chat-empty p{color:#8994a4;margin:0;font-size:11px}.details-panel{background:#fff;border-left:1px solid #ebeff4;flex-direction:column;min-width:0;display:flex}.details-head{border-bottom:1px solid #edf0f4;flex:0 0 73px;justify-content:space-between;align-items:center;height:73px;padding:0 17px;display:flex}.details-head>strong{font-size:12px}.details-head .circle-button{flex-basis:30px;width:30px;height:30px}.contact-card{justify-items:center;gap:9px;padding:22px 16px 17px;display:grid}.contact-card>.chat-avatar{width:56px;height:56px;font-size:19px}.contact-card>strong{font-size:13px}.contact-demo-tag{color:#9b7524;background:#fff7e6;border-radius:99px;padding:3px 8px;font-size:8px;font-weight:700}.contact-actions{gap:7px;margin-top:2px;display:flex}.contact-actions button{color:#687688;cursor:pointer;background:#fff;border:1px solid #e7ebf1;border-radius:8px;align-items:center;gap:6px;padding:7px 10px;font-size:9px;display:flex}.contact-actions button:hover{color:#3569cf;background:#f7faff;border-color:#cdd9eb}.detail-section{border-top:1px solid #eff2f5;gap:11px;padding:15px 16px;display:grid}.detail-title{color:#637186;font-size:10px;font-weight:750}.detail-row{gap:3px;display:grid}.detail-row>span{color:#98a2b0;font-size:9px}.detail-row>strong{overflow-wrap:anywhere;color:#415067;font-size:10px;font-weight:550}.order-preview{border:1px solid #e9edf3;border-radius:9px;align-items:center;gap:8px;padding:9px;display:flex}.order-icon{color:#5171ad;background:#f0f4fc;border-radius:8px;flex:0 0 31px;place-items:center;width:31px;height:31px;display:grid}.order-preview>div{gap:3px;min-width:0;display:grid}.order-preview strong{color:#445168;text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.order-preview small{color:#a2acb9;font-size:8px}.order-preview>svg:last-child{color:#9ba6b4;margin-left:auto}.privacy-note{color:#8591a1;background:#fafbfd;border:1px solid #eef1f5;border-radius:8px;align-items:flex-start;gap:7px;margin:4px 12px 12px;padding:9px;font-size:8px;line-height:1.55;display:flex}.privacy-note>svg{color:#7790bd;flex:none}.toast-message{z-index:10;color:#415067;background:#fff;border:1px solid #dce7f4;border-radius:10px;align-items:center;gap:8px;padding:10px 13px;font-size:10px;animation:.18s ease-out toast-in;display:flex;position:fixed;bottom:18px;right:22px;box-shadow:0 10px 30px #1c2f4a20}.toast-message>span{color:#1a986d;background:#e9f8f1;border-radius:50%;place-items:center;width:23px;height:23px;display:grid}@keyframes toast-in{0%{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}.mobile-back{display:none}@media (max-width:1180px){.inbox-app{grid-template-columns:64px 315px minmax(320px,1fr)}.details-panel{display:none}}@media (max-width:760px){.inbox-app{grid-template-columns:minmax(0,1fr);height:100dvh;min-height:0}.icon-rail{display:none}.conversation-list{border-right:0;height:100dvh}.list-header{padding:17px 14px 12px}.list-title-row h1{font-size:20px}.conversation-list-has-selection{display:none}.chat-panel{height:100dvh;display:none}.chat-panel-selected{display:flex}.chat-header{flex-basis:64px;gap:8px;height:64px;padding:0 11px}.chat-header>.chat-avatar{flex-basis:37px;width:37px;height:37px;font-size:13px}.mobile-back{color:#68788d;background:0 0;border:0;border-radius:9px;flex:0 0 32px;place-items:center;width:32px;height:34px;display:grid}.mobile-back:hover{background:#f0f4fa}.header-actions{gap:4px}.header-actions .circle-button{flex-basis:31px;width:31px;height:31px}.header-actions .more-button{display:none}.message-toolbar{padding:0 12px}.message-area{gap:12px;padding:15px 11px}.message-line{max-width:92%}.message-bubble{font-size:11px}.composer{padding:8px 10px calc(10px + env(safe-area-inset-bottom))}.composer-tools{margin-bottom:4px}.composer-hint{display:none}.composer-input-row{padding:6px 6px 6px 10px}.composer-foot{font-size:7px}.demo-banner{margin:0 11px 7px}.list-footer{padding-bottom:calc(12px + env(safe-area-inset-bottom))}.toast-message{right:12px;bottom:calc(12px + env(safe-area-inset-bottom));justify-content:center;left:12px}.chat-empty{display:none}}@media (min-width:761px){.conversation-topline strong{font-size:13px}.conversation-topline time{font-size:10px}.preview-text{font-size:11px}.channel-pill{font-size:9px}.status-label,.message-toolbar,.welcome-note{font-size:10px}.message-bubble{font-size:13px}.message-meta{font-size:9px}.composer-input-row textarea{font-size:12px}.composer-hint,.composer-foot{font-size:9px}.detail-title,.detail-row>strong{font-size:11px}.detail-row>span{font-size:10px}}@media (max-width:760px){.message-bubble{font-size:12px}.message-meta{font-size:9px}.composer-input-row textarea{font-size:12px}.composer-foot{font-size:8px}.conversation-topline strong{font-size:13px}.preview-text{font-size:11px}}.channel-web{color:#3c6cc0;background:#edf3ff}:root[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--ink:#e7edf6;--muted:#9aa8ba;--soft:#1c2736;--line:#2a374a;--blue:#4d83f5;--blue-strong:#3676f6;--canvas:#0b111a;--green:#37c795;--panel:#121b28;--panel-raised:#172332;--panel-soft:#1c2939;--surface-hover:#202e40;--text-strong:#eef3fa;--text-secondary:#b6c2d2;--text-muted:#8795a8;--input:#0e1622;--input-border:#334156}:root[data-theme=dark] body{background:var(--canvas);color:var(--ink)}:root[data-theme=dark] .inbox-app,:root[data-theme=dark] .conversation-list,:root[data-theme=dark] .chat-panel,:root[data-theme=dark] .details-panel,:root[data-theme=dark] .composer{background:var(--panel)}:root[data-theme=dark] .icon-rail{border-color:var(--line);background:#0e1621}:root[data-theme=dark] .conversation-list,:root[data-theme=dark] .details-panel{border-color:var(--line)}:root[data-theme=dark] .rail-button{color:#9aa8ba}:root[data-theme=dark] .rail-button:hover{background:var(--surface-hover);color:var(--text-strong)}:root[data-theme=dark] 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